Refund Policy

No Returns and No Cancellations Policy

The ArtKing does not provide with the option to return the product once purchased. The exact size and color are mentioned to avoid the need to return the product, so check images and read description before purchasing. Only exchange is accepted in case of wrong or defective product received. Furthermore, the Quality Check team checks each product to ensure it does not have any defects. However, in case of any manufacturing defect, damaged item in transit or missing item in order, you can register a complaint with-in 48 hours by sending us an email at support@theartking.in we will initiate the refund or arrange a return or shipping of missing item.

To be eligible to for a refund, you are required to record a video of opening the package to prove that you received an already defective product. Do share your order number along with unboxing video .

The team will respond to the complaint query within 24-48 working hours and get in touch with you.
If you are eligible for the refund or replacement, the team will communicate with you and take the needful steps.

In case the delivery status shows “delivered” and you have not received the product yet, you need to intimate us within 24 hours. You are requested to send an email with your order id with the subject “wrong delivery status” to support@theartking.in
Failing to do so within 24 hours doesn’t make you entitled to any refund or any support from our team.

If you do not receive the refund amount in the time duration mentioned, you can check your bank account again or contact the bank as the processing may take some time from their end. Or else, you can contact us at the support@theartking.in

The shipping charges are non-refundable.

Refund or cancellation of CUSTOM PRODUCTS are not entertained.